Add get tickets

access_controller/urls.py

@@ -18,7 +18,7 @@ from django.contrib.auth import views as auth_views
 from django.urls import path, include
 
 from main.views import main_page, profile_page, CustomRegistrationView, CustomLoginView
-from main.views import work_page, work_hand_over, work_become_engineer, \
+from main.views import work_page, work_hand_over, work_become_engineer, work_get_tickets, \
     AdminPageView, statistic_page
 from main.urls import router
 
@@ -34,6 +34,7 @@ urlpatterns = [
     path('work/<int:id>', work_page, name="work"),
     path('work/hand_over/', work_hand_over, name="work_hand_over"),
     path('work/become_engineer/', work_become_engineer, name="work_become_engineer"),
+    path('work/get_tickets', work_get_tickets, name='work_get_tickets'),
     path('accounts/', include('django_registration.backends.activation.urls')),
     path('accounts/login/', include('django.contrib.auth.urls')),
     path('control/', AdminPageView.as_view(), name='control'),

main/templates/pages/work.html

@@ -60,6 +60,12 @@
             <a href="/work/become_engineer" class="request-acess-button default-button">Получить права инженера</a>
             <a href="/work/hand_over" class="hand-over-acess-button default-button">Сдать права инженера</a>
         </div>
+        <div class="col-10">
+            <form method="GET" action="/work/get_tickets">
+                <input class="form-control mb-3" type="number" min="1" value="1" name="count_tickets">
+                <button type="submit" class="default-button">Взять тикеты в работу</button>
+            </form>
+        </div>
     </div>
   {% include 'base/success_messages.html' %}
 </div>

main/views.py

@@ -126,7 +126,7 @@ def work_page(request, id):
         engineers = []
         light_agents = []
         for user in users:
-
+            
             if user.custom_role_id == ZENDESK_ROLES['engineer']:
                 engineers.append(user)
             elif user.custom_role_id == ZENDESK_ROLES['light_agent']:
@@ -167,6 +167,18 @@ def work_become_engineer(request):
         user_update(zenpy_user, admin, request)
     return HttpResponseRedirect(reverse('work', args=(request.user.id,)))
 
+@login_required()
+def work_get_tickets(request):
+    zenpy_user, admin = auth_user(request)
+    count_tickets = int(request.GET["count_tickets"])
+    tickets = [ticket for ticket in admin.search(type="ticket") if ticket.group.name == 'Сменная группа' and ticket.assignee is None]
+    for i in range(len(tickets)):
+        if i == count_tickets:
+            return HttpResponseRedirect(reverse('work', args=(request.user.id,)))
+        tickets[i].assignee = zenpy_user
+        admin.tickets.update(tickets[i])
+    return HttpResponseRedirect(reverse('work', args=(request.user.id,)))
+
 
 def main_page(request):
     """

static/main/css/work.css

@@ -125,4 +125,5 @@
     padding: 10px;
     background: #3B91D4;
     color: white;
+    width: 100%;
 }