Merge branch 'develop' into feature/pylint
# Conflicts: # main/tests.py # main/views.py # main/zendesk_admin.py # requirements/common.txt
This commit is contained in:
commit
839a333691
@ -46,9 +46,9 @@ cp .env.example .env
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sudo apt install make
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pip install --upgrade pip
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pip install -r requirements/dev.txt
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(set -a && source .env && ./manage.py migrate)
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(set -a && source .env && ./manage.py loaddata data.json)
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(set -a && source .env && ./manage.py runserver)
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./manage.py migrate
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./manage.py loaddata data.json
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./manage.py runserver
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```
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## Перед запуском для тестирования:
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@ -63,7 +63,7 @@ pip install -r requirements/dev.txt
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- Перейти в папку приложения
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- Активировать виртуальное окружение
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- Выполнить команду `pip install -r requirements/dev.txt`
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- В виртуальное окружение добавить следующие переменные:
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- В файл `.env` добавить следующие переменные:
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||||
|
||||
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```
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|
@ -11,6 +11,7 @@ https://docs.djangoproject.com/en/3.1/ref/settings/
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"""
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import os
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from pathlib import Path
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from dotenv import load_dotenv
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# Build paths inside the project like this: BASE_DIR / 'subdir'.
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@ -20,6 +21,9 @@ BASE_DIR = Path(__file__).resolve().parent.parent
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# Quick-start development settings - unsuitable for production
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# See https://docs.djangoproject.com/en/3.1/howto/deployment/checklist/
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# Load environment variables from .env
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load_dotenv()
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# SECURITY WARNING: keep the secret key used in production secret!
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SECRET_KEY = os.getenv('ACTRL_SECRET_KEY', 'empty')
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|
59
fixtures/profile.json
Normal file
59
fixtures/profile.json
Normal file
@ -0,0 +1,59 @@
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[
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{
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"model": "auth.user",
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"pk": 1,
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"fields": {
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"password": "pbkdf2_sha256$216000$gHBBCr1jBELf$ZkEDW3IEd8Wij7u8vkv+0Eze32CS01bcaYWhcD9OIC4=",
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"last_login": null,
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"is_superuser": true,
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"username": "idar.sokurov.05@mail.ru",
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"first_name": "",
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"last_name": "",
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"email": "idar.sokurov.05@mail.ru",
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"is_staff": true,
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"is_active": true,
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"date_joined": "2021-03-10T16:38:56.303Z",
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"groups": [],
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||||
"user_permissions": [
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33
|
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]
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}
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},
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{
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"model": "main.userprofile",
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"pk": 1,
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"fields": {
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"name": "ZendeskAdmin",
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"user": 1,
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"role": "admin"
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}
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},
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{
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||||
"model": "auth.user",
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"pk": 2,
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"fields": {
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||||
"password": "pbkdf2_sha256$216000$5qLJgrm2Quq9$KDBNNymVZXkUx0HKBPFst2m83kLe0egPBnkW7KnkORU=",
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"last_login": null,
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"is_superuser": false,
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"username": "krav-88@mail.ru",
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"first_name": "",
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"last_name": "",
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"email": "krav-88@mail.ru",
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"is_staff": false,
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"is_active": true,
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"date_joined": "2021-03-10T16:38:56.303Z",
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"groups": [],
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"user_permissions": []
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}
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},
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{
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"model": "main.userprofile",
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"pk": 2,
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"fields": {
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"name": "UserForAccessTest",
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"user": 2,
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"role": "agent",
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"custom_role_id": "360005209000"
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}
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}
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]
|
@ -12,8 +12,8 @@ from django.http import HttpResponseRedirect, HttpResponsePermanentRedirect
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from django.shortcuts import redirect
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from django.utils import timezone
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from zenpy import Zenpy
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from zenpy.lib.exception import APIException
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from zenpy.lib.api_objects import User as ZenpyUser, Ticket as ZenpyTicket
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from zenpy.lib.exception import APIException
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from zenpy.lib.generator import SearchResultGenerator
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from access_controller.settings import ZENDESK_ROLES as ROLES, ACTRL_ZENDESK_SUBDOMAIN
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|
@ -144,3 +144,23 @@ class StatisticForm(forms.Form):
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}
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),
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)
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class WorkGetTicketsForm(forms.Form):
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"""
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Форма получения количества тикетов для страницы work и work_get_tickets.
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:param count_tickets: Поле для ввода количества тикетов
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||||
:type count_tickets: :class:`django.forms.fields.IntegerField`
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"""
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count_tickets = forms.IntegerField(
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||||
min_value=0,
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max_value=100,
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required=True,
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widget=forms.NumberInput(
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attrs={
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||||
'class': 'form-control mb-3',
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'value': 1
|
||||
}
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||||
),
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)
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|
@ -66,10 +66,11 @@
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<a href="/work/hand_over" class="hand-over-acess-button default-button">Сдать права инженера</a>
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</div>
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<div class="col-10">
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<form method="GET" action="/work/get_tickets">
|
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<input class="form-control mb-3" type="number" min="1" value="1" name="count_tickets">
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<button type="submit" class="default-button">Взять тикеты в работу</button>
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</form>
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||||
<form method="post" action="{% url 'work_get_tickets' %}">
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{% csrf_token %}
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{{ get_tickets_form.count_tickets }}
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<button type="submit" class="default-button">Взять тикеты в работу</button>
|
||||
</form>
|
||||
</div>
|
||||
{% for message in messages %}
|
||||
<script>create_notification('{{message}}','','{{message.tags}}',2000)</script>
|
||||
|
330
main/tests.py
330
main/tests.py
@ -3,11 +3,13 @@
|
||||
"""
|
||||
|
||||
|
||||
from unittest.mock import patch
|
||||
from urllib.parse import urlparse
|
||||
import random
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||||
from unittest.mock import patch, Mock
|
||||
|
||||
from django.contrib.auth import get_user_model
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||||
from django.core import mail
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||||
from django.http import HttpResponseRedirect
|
||||
from django.template.loader import render_to_string
|
||||
from django.test import TestCase, Client
|
||||
from django.urls import reverse, reverse_lazy
|
||||
from django.utils import translation
|
||||
@ -55,42 +57,23 @@ class RegistrationTestCase(TestCase):
|
||||
resp = self.client.post(reverse('registration'), data={'email': '123@test.ru'})
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||||
self.assertContains(resp, 'Этот адрес электронной почты уже используется', count=1, status_code=200)
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||||
|
||||
def test_registration_email_sending(self):
|
||||
def test_registration_send_email(self):
|
||||
"""
|
||||
Функция тестирования отправки email.
|
||||
# TODO: Найти способ лучше проверять сообщения
|
||||
"""
|
||||
email_template = [
|
||||
'',
|
||||
'Вы получили это письмо, потому что вы (или кто-то другой) запросили восстановление пароля '
|
||||
'от учётной записи на сайте testserver, которая связана с этим адресом электронной почты.',
|
||||
'',
|
||||
'Пожалуйста, перейдите на эту страницу и введите новый пароль:',
|
||||
'',
|
||||
'url',
|
||||
'',
|
||||
f'Ваше имя пользователя (на случай, если вы его забыли): {self.any_zendesk_user_email}',
|
||||
'',
|
||||
'Спасибо, что используете наш сайт!',
|
||||
'',
|
||||
'Команда сайта testserver',
|
||||
'',
|
||||
'',
|
||||
'',
|
||||
]
|
||||
with self.settings(EMAIL_BACKEND=self.email_backend) and translation.override('ru'):
|
||||
self.client.post(reverse('registration'), data={'email': self.any_zendesk_user_email})
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||||
|
||||
with self.settings(EMAIL_BACKEND=self.email_backend):
|
||||
response: HttpResponseRedirect = \
|
||||
self.client.post(reverse('registration'), data={'email': self.any_zendesk_user_email})
|
||||
self.assertEqual(response.status_code, 302)
|
||||
self.assertEqual(len(mail.outbox), 1)
|
||||
self.assertEqual(mail.outbox[0].to, [self.zendesk_admin_email])
|
||||
self.assertEqual(mail.outbox[0].from_email, sets.DEFAULT_FROM_EMAIL)
|
||||
self.assertEqual(mail.outbox[0].to, [self.any_zendesk_user_email])
|
||||
|
||||
message = mail.outbox[0].body.split('\n')
|
||||
for i in enumerate(message):
|
||||
if email_template[i] != 'url':
|
||||
self.assertEqual(message[i], email_template[i])
|
||||
else:
|
||||
self.assertTrue(urlparse(message[i]).scheme)
|
||||
# context that the email template was rendered with
|
||||
email_context = response.context[0].dicts[1]
|
||||
correct_subject = render_to_string('registration/password_reset_subject.txt', email_context, response.request)
|
||||
self.assertEqual(mail.outbox[0].subject, correct_subject.strip())
|
||||
correct_body = render_to_string('registration/password_reset_email.html', email_context, response.request)
|
||||
self.assertEqual(mail.outbox[0].body, correct_body)
|
||||
|
||||
def test_registration_user_creating(self):
|
||||
"""
|
||||
@ -202,3 +185,284 @@ class MakeEngineerTestCase(TestCase):
|
||||
self.assertEqual(len(call_list), 2)
|
||||
for obj in mock_objects:
|
||||
self.assertEqual(obj[0][0].custom_role_id, sets.ZENDESK_ROLES['engineer'])
|
||||
|
||||
|
||||
class PasswordResetTestCase(TestCase):
|
||||
fixtures = ['fixtures/test_make_engineer.json']
|
||||
|
||||
def setUp(self):
|
||||
self.user = '123@test.ru'
|
||||
self.email_backend = 'django.core.mail.backends.locmem.EmailBackend'
|
||||
self.client = Client()
|
||||
self.client.force_login(User.objects.get(email=self.user))
|
||||
|
||||
def test_redirect(self):
|
||||
with self.settings(EMAIL_BACKEND=self.email_backend):
|
||||
resp = self.client.post(reverse_lazy('password_reset'), data={'email': self.user})
|
||||
self.assertRedirects(resp, reverse('password_reset_done'))
|
||||
self.assertEqual(resp.status_code, 302)
|
||||
|
||||
def test_send_email(self):
|
||||
with self.settings(EMAIL_BACKEND=self.email_backend):
|
||||
response: HttpResponseRedirect = \
|
||||
self.client.post(reverse_lazy('password_reset'), data={'email': self.user})
|
||||
self.assertEqual(response.status_code, 302)
|
||||
self.assertEqual(len(mail.outbox), 1)
|
||||
self.assertEqual(mail.outbox[0].to, [self.user])
|
||||
|
||||
# context that the email template was rendered with
|
||||
email_context = response.context[0].dicts[1]
|
||||
correct_subject = render_to_string('registration/password_reset_subject.txt', email_context, response.request)
|
||||
self.assertEqual(mail.outbox[0].subject, correct_subject.strip())
|
||||
correct_body = render_to_string('registration/password_reset_email.html', email_context, response.request)
|
||||
self.assertEqual(mail.outbox[0].body, correct_body)
|
||||
|
||||
def test_email_invalid(self):
|
||||
with self.settings(EMAIL_BACKEND=self.email_backend) and translation.override('ru'):
|
||||
resp = self.client.post(reverse_lazy('password_reset'), data={'email': 1})
|
||||
self.assertContains(resp, 'Введите правильный адрес электронной почты.', count=1, status_code=200)
|
||||
|
||||
def test_user_does_not_exist(self):
|
||||
with self.settings(EMAIL_BACKEND=self.email_backend):
|
||||
resp = self.client.post(reverse_lazy('password_reset'), data={'email': self.user + str(random.random())})
|
||||
self.assertRedirects(resp, reverse('password_reset_done'))
|
||||
self.assertEqual(resp.status_code, 302)
|
||||
self.assertEqual(len(mail.outbox), 0)
|
||||
|
||||
|
||||
class PasswordChangeTestCase(TestCase):
|
||||
fixtures = ['fixtures/test_make_engineer.json']
|
||||
|
||||
def setUp(self):
|
||||
self.user = '123@test.ru'
|
||||
self.client = Client()
|
||||
self.client.force_login(User.objects.get(email=self.user))
|
||||
self.set_password()
|
||||
|
||||
def set_password(self):
|
||||
user: User = User.objects.get(email=self.user)
|
||||
user.set_password('ImpossiblyHardPassword')
|
||||
user.save()
|
||||
self.client.force_login(User.objects.get(email=self.user))
|
||||
|
||||
def test_change_successful(self):
|
||||
self.client.post(
|
||||
reverse_lazy('password_change'),
|
||||
data={
|
||||
'old_password': 'ImpossiblyHardPassword',
|
||||
'new_password1': 'EasyPassword',
|
||||
'new_password2': 'EasyPassword',
|
||||
}
|
||||
)
|
||||
user = User.objects.get(email=self.user)
|
||||
self.assertTrue(user.check_password('EasyPassword'))
|
||||
|
||||
def test_invalid_old_password(self):
|
||||
with translation.override('ru'):
|
||||
resp = self.client.post(
|
||||
reverse_lazy('password_change'),
|
||||
data={
|
||||
'old_password': 'EasyPassword',
|
||||
'new_password1': 'EasyPassword',
|
||||
'new_password2': 'EasyPassword',
|
||||
}
|
||||
)
|
||||
self.assertContains(resp, 'Ваш старый пароль введен неправильно', count=1, status_code=200)
|
||||
|
||||
def test_different_new_passwords(self):
|
||||
with translation.override('ru'):
|
||||
resp = self.client.post(
|
||||
reverse_lazy('password_change'),
|
||||
data={
|
||||
'old_password': 'ImpossiblyHardPassword',
|
||||
'new_password1': 'EasyPassword',
|
||||
'new_password2': 'EasyPassword1',
|
||||
}
|
||||
)
|
||||
self.assertContains(resp, 'Введенные пароли не совпадают', count=1, status_code=200)
|
||||
|
||||
def test_invalid_new_password1(self):
|
||||
with translation.override('ru'):
|
||||
resp = self.client.post(
|
||||
reverse_lazy('password_change'),
|
||||
data={
|
||||
'old_password': 'ImpossiblyHardPassword',
|
||||
'new_password1': 'short',
|
||||
'new_password2': 'short',
|
||||
}
|
||||
)
|
||||
self.assertContains(resp, 'Введённый пароль слишком короткий', count=1, status_code=200)
|
||||
|
||||
def test_invalid_new_password2(self):
|
||||
with translation.override('ru'):
|
||||
resp = self.client.post(
|
||||
reverse_lazy('password_change'),
|
||||
data={
|
||||
'old_password': 'ImpossiblyHardPassword',
|
||||
'new_password1': '123123123123123123132123123',
|
||||
'new_password2': '123123123123123123132123123',
|
||||
}
|
||||
)
|
||||
self.assertContains(resp, 'Введённый пароль состоит только из цифр', count=1, status_code=200)
|
||||
|
||||
def test_invalid_new_password3(self):
|
||||
with translation.override('ru'):
|
||||
resp = self.client.post(
|
||||
reverse_lazy('password_change'),
|
||||
data={
|
||||
'old_password': 'ImpossiblyHardPassword',
|
||||
'new_password1': self.user,
|
||||
'new_password2': self.user,
|
||||
}
|
||||
)
|
||||
self.assertContains(resp, 'Введённый пароль слишком похож на имя пользователя', count=1, status_code=200)
|
||||
|
||||
|
||||
class GetTicketsTestCase(TestCase):
|
||||
"""
|
||||
Класс тестов для проверки функции получения тикетов.
|
||||
"""
|
||||
fixtures = ['fixtures/test_make_engineer.json']
|
||||
|
||||
def setUp(self):
|
||||
"""
|
||||
Предустановленные значения для проведения тестов.
|
||||
"""
|
||||
self.light_agent = '123@test.ru'
|
||||
self.engineer = 'customer@example.com'
|
||||
self.client = Client()
|
||||
self.client.force_login(User.objects.get(email=self.engineer))
|
||||
self.light_agent_client = Client()
|
||||
self.light_agent_client.force_login(User.objects.get(email=self.light_agent))
|
||||
|
||||
@patch('main.views.zenpy.get_user')
|
||||
@patch('main.extra_func.zenpy')
|
||||
def test_redirect(self, ZenpyMock, GetUserMock):
|
||||
"""
|
||||
Функция проверки переадресации пользователя на рабочую страницу.
|
||||
"""
|
||||
GetUserMock.return_value = Mock()
|
||||
user = User.objects.get(email=self.engineer)
|
||||
resp = self.client.post(reverse('work_get_tickets'))
|
||||
self.assertRedirects(resp, reverse('work', args=[user.id]))
|
||||
self.assertEqual(resp.status_code, 302)
|
||||
|
||||
@patch('main.views.zenpy')
|
||||
@patch('main.views.get_tickets_list_for_group')
|
||||
def test_take_one_ticket(self, TicketsMock, ZenpyViewsMock):
|
||||
"""
|
||||
Функция проверки назначения одного тикета на engineer.
|
||||
"""
|
||||
TicketsMock.return_value = [Mock()]
|
||||
ZenpyViewsMock.get_user.return_value = Mock(role='agent', custom_role_id=sets.ZENDESK_ROLES['engineer'])
|
||||
self.client.post(reverse('work_get_tickets'), data={'count_tickets': 1})
|
||||
tickets = ZenpyViewsMock.update_tickets.call_args
|
||||
self.assertEqual(tickets[0][0][0].assignee, ZenpyViewsMock.get_user.return_value)
|
||||
|
||||
@patch('main.views.get_tickets_list_for_group')
|
||||
@patch('main.views.zenpy')
|
||||
def test_take_many_tickets(self, ZenpyMock, TicketsMock):
|
||||
"""
|
||||
Функция проверки назначения нескольких тикетов на engineer.
|
||||
"""
|
||||
TicketsMock.return_value = [Mock()] * 3
|
||||
ZenpyMock.get_user.return_value = Mock(role='agent', custom_role_id=sets.ZENDESK_ROLES['engineer'])
|
||||
self.client.post(reverse('work_get_tickets'), data={'count_tickets': 3})
|
||||
tickets = ZenpyMock.update_tickets.call_args
|
||||
for ticket in tickets[0][0]:
|
||||
self.assertEqual(ticket.assignee, ZenpyMock.get_user.return_value)
|
||||
|
||||
@patch('main.views.zenpy.get_user')
|
||||
@patch('main.views.zenpy')
|
||||
def test_light_agent_take_ticket(self, ZenpyMock, GetUserMock):
|
||||
"""
|
||||
Функция проверки попытки назначения тикета на light_agent.
|
||||
"""
|
||||
GetUserMock.return_value = Mock(role='agent', custom_role_id=sets.ZENDESK_ROLES['light_agent'])
|
||||
self.light_agent_client.post(reverse('work_get_tickets'), data={'count_tickets': 3})
|
||||
tickets = ZenpyMock.update_tickets.call_args
|
||||
self.assertIsNone(tickets)
|
||||
|
||||
@patch('main.views.zenpy')
|
||||
@patch('main.views.get_tickets_list_for_group')
|
||||
def test_take_zero_tickets(self, TicketsMock, ZenpyMock):
|
||||
"""
|
||||
Функция проверки попытки назначения нуля тикета на engineer.
|
||||
"""
|
||||
TicketsMock.return_value = [Mock()] * 3
|
||||
ZenpyMock.get_user.return_value = Mock(role='agent', custom_role_id=sets.ZENDESK_ROLES['engineer'])
|
||||
self.client.post(reverse('work_get_tickets'), data={'count_tickets': 0})
|
||||
tickets = ZenpyMock.update_tickets.call_args[0][0]
|
||||
self.assertListEqual(tickets, [])
|
||||
|
||||
@patch('main.views.get_tickets_list_for_group')
|
||||
@patch('main.views.zenpy')
|
||||
def test_take_invalid_count_tickets(self, ZenpyMock, TicketsMock, ):
|
||||
"""
|
||||
Функция проверки попытки назначения нуля тикетов на engineer.
|
||||
"""
|
||||
TicketsMock.return_value = [Mock()] * 3
|
||||
ZenpyMock.get_user.return_value = Mock(role='agent', custom_role_id=sets.ZENDESK_ROLES['engineer'])
|
||||
self.client.post(reverse('work_get_tickets'), data={'count_tickets': 'asd'})
|
||||
tickets = ZenpyMock.update_tickets.call_args
|
||||
self.assertIsNone(tickets)
|
||||
|
||||
|
||||
class ProfileTestCase(TestCase):
|
||||
"""
|
||||
Класс тестов для проверки синхронизации профиля пользователя.
|
||||
"""
|
||||
fixtures = ['fixtures/profile.json']
|
||||
|
||||
def setUp(self):
|
||||
"""
|
||||
Предустановленные значения для проведения тестов.
|
||||
"""
|
||||
self.zendesk_agent_email = 'krav-88@mail.ru'
|
||||
self.zendesk_admin_email = 'idar.sokurov.05@mail.ru'
|
||||
self.client = Client()
|
||||
self.client.force_login(User.objects.get(email=self.zendesk_agent_email))
|
||||
self.admin_client = Client()
|
||||
self.admin_client.force_login(User.objects.get(email=self.zendesk_admin_email))
|
||||
|
||||
def test_correct_username(self):
|
||||
"""
|
||||
Функция проверки синхронизации имени пользователя.
|
||||
"""
|
||||
resp = self.client.get(reverse('profile'))
|
||||
self.assertEqual(resp.context['profile'].name, zenpy.get_user(self.zendesk_agent_email).name)
|
||||
|
||||
def test_correct_email(self):
|
||||
"""
|
||||
Функция проверки синхронизации почты пользователя.
|
||||
"""
|
||||
resp = self.client.get(reverse('profile'))
|
||||
self.assertEqual(resp.context['profile'].user.email, zenpy.get_user(self.zendesk_agent_email).email)
|
||||
|
||||
def test_correct_role(self):
|
||||
"""
|
||||
Функция проверки синхронизации роли пользователя.
|
||||
"""
|
||||
resp = self.client.get(reverse('profile'))
|
||||
self.assertEqual(resp.context['profile'].role, zenpy.get_user(self.zendesk_agent_email).role)
|
||||
resp = self.admin_client.get(reverse('profile'))
|
||||
self.assertEqual(resp.context['profile'].role, zenpy.get_user(self.zendesk_admin_email).role)
|
||||
|
||||
def test_correct_custom_role_id(self):
|
||||
"""
|
||||
Функция проверки синхронизации рабочей роли пользователя.
|
||||
"""
|
||||
resp = self.client.get(reverse('profile'))
|
||||
user = zenpy.get_user(self.zendesk_agent_email)
|
||||
self.assertEqual(resp.context['profile'].custom_role_id, user.custom_role_id if user.custom_role_id else 0)
|
||||
resp = self.admin_client.get(reverse('profile'))
|
||||
user = zenpy.get_user(self.zendesk_admin_email)
|
||||
self.assertEqual(resp.context['profile'].custom_role_id, user.custom_role_id if user.custom_role_id else 0)
|
||||
|
||||
def test_correct_image(self):
|
||||
"""
|
||||
Функция проверки синхронизации изображения пользователя.
|
||||
"""
|
||||
resp = self.client.get(reverse('profile'))
|
||||
user = zenpy.get_user(self.zendesk_agent_email)
|
||||
self.assertEqual(resp.context['profile'].image, user.photo['content_url'] if user.photo else None)
|
||||
|
@ -7,12 +7,12 @@ from smtplib import SMTPException
|
||||
from typing import Dict, Any, Optional
|
||||
|
||||
from django.contrib import messages
|
||||
from django.contrib.auth.decorators import login_required
|
||||
from django.contrib.auth.mixins import LoginRequiredMixin, PermissionRequiredMixin
|
||||
from django.contrib.auth import get_user_model
|
||||
from django.contrib.auth.decorators import login_required
|
||||
from django.contrib.auth.forms import PasswordResetForm
|
||||
from django.contrib.auth.mixins import LoginRequiredMixin, PermissionRequiredMixin
|
||||
from django.contrib.auth.models import Permission
|
||||
from django.contrib.auth.tokens import default_token_generator
|
||||
from django.contrib.auth.forms import PasswordResetForm
|
||||
from django.contrib.auth.views import LoginView
|
||||
from django.contrib.contenttypes.models import ContentType
|
||||
from django.contrib.messages.views import SuccessMessageMixin
|
||||
@ -22,7 +22,7 @@ from django.shortcuts import render, redirect
|
||||
from django.urls import reverse_lazy
|
||||
from django.views.generic import FormView
|
||||
from django_registration.views import RegistrationView
|
||||
# Django REST
|
||||
|
||||
from rest_framework import viewsets
|
||||
from rest_framework.response import Response
|
||||
|
||||
@ -30,12 +30,12 @@ from access_controller.settings import DEFAULT_FROM_EMAIL, ZENDESK_ROLES, ZENDES
|
||||
from main.extra_func import check_user_exist, update_profile, get_user_organization, \
|
||||
make_engineer, make_light_agent, get_users_list, update_users_in_model, count_users, \
|
||||
set_session_params_for_work_page, get_tickets_list_for_group
|
||||
from main.zendesk_admin import zenpy
|
||||
from main.forms import AdminPageUsers, CustomRegistrationForm, CustomAuthenticationForm, StatisticForm
|
||||
from main.forms import AdminPageUsers, CustomRegistrationForm, CustomAuthenticationForm, \
|
||||
StatisticForm, WorkGetTicketsForm
|
||||
from main.serializers import ProfileSerializer, ZendeskUserSerializer
|
||||
from .statistic_data import StatisticData
|
||||
|
||||
from main.zendesk_admin import zenpy
|
||||
from .models import UserProfile
|
||||
from .statistic_data import StatisticData
|
||||
|
||||
|
||||
def setup_context(**kwargs) -> Dict[str, Any]:
|
||||
@ -216,6 +216,7 @@ def work_page(request: WSGIRequest, required_id: int) -> HttpResponse:
|
||||
'messages': messages.get_messages(request),
|
||||
'licences_remaining': max(0, ZENDESK_MAX_AGENTS - len(engineers)),
|
||||
'pagename': 'Управление правами',
|
||||
'get_tickets_form': WorkGetTicketsForm()
|
||||
}
|
||||
return render(request, 'pages/work.html', context)
|
||||
return redirect("login")
|
||||
@ -254,21 +255,18 @@ def work_get_tickets(request: WSGIRequest) -> HttpResponse:
|
||||
:return:
|
||||
"""
|
||||
zenpy_user = zenpy.get_user(request.user.email)
|
||||
if zenpy_user.role == 'admin' or zenpy_user.custom_role_id == ZENDESK_ROLES['engineer']:
|
||||
tickets = get_tickets_list_for_group(ZENDESK_GROUPS['buffer'])
|
||||
assigned_tickets = []
|
||||
count = 0
|
||||
for i in enumerate(tickets):
|
||||
if i == int(request.GET.get('count_tickets')):
|
||||
if assigned_tickets:
|
||||
zenpy.admin.tickets.update(assigned_tickets)
|
||||
return set_session_params_for_work_page(request, count)
|
||||
tickets[i].assignee = zenpy_user
|
||||
assigned_tickets.append(tickets[i])
|
||||
count += 1
|
||||
if assigned_tickets:
|
||||
zenpy.admin.tickets.update(assigned_tickets)
|
||||
return set_session_params_for_work_page(request, count)
|
||||
|
||||
if request.method == 'POST':
|
||||
if zenpy_user.role == 'admin' or zenpy_user.custom_role_id == ZENDESK_ROLES['engineer']:
|
||||
form = WorkGetTicketsForm(request.POST)
|
||||
if form.is_valid():
|
||||
tickets = get_tickets_list_for_group(ZENDESK_GROUPS['buffer'])
|
||||
assigned_tickets = []
|
||||
for i in range(min(form.cleaned_data['count_tickets'], len(tickets))):
|
||||
tickets[i].assignee = zenpy_user
|
||||
assigned_tickets.append(tickets[i])
|
||||
zenpy.update_tickets(assigned_tickets)
|
||||
return set_session_params_for_work_page(request, len(assigned_tickets))
|
||||
return set_session_params_for_work_page(request, is_confirm=False)
|
||||
|
||||
|
||||
|
@ -2,10 +2,12 @@
|
||||
Функционал работы администратора Zendesk.
|
||||
"""
|
||||
|
||||
from typing import Optional, Dict
|
||||
from typing import Optional, Dict, List
|
||||
|
||||
from zenpy import Zenpy
|
||||
from zenpy.lib.api_objects import User as ZenpyUser, Group as ZenpyGroup
|
||||
from zenpy.lib.api_objects import User as ZenpyUser, Group as ZenpyGroup, Ticket as ZenpyTicket
|
||||
from zenpy.lib.exception import APIException
|
||||
|
||||
from access_controller.settings import ACTRL_ZENDESK_SUBDOMAIN, ACTRL_API_EMAIL, ACTRL_API_TOKEN, ACTRL_API_PASSWORD, \
|
||||
ZENDESK_GROUPS, SOLVED_TICKETS_EMAIL
|
||||
|
||||
@ -38,6 +40,15 @@ class ZendeskAdmin:
|
||||
"""
|
||||
self.admin.users.update(user)
|
||||
|
||||
def update_tickets(self, tickets: List[ZenpyTicket]):
|
||||
"""
|
||||
Функция сохраняет изменение тикетов в Zendesk.
|
||||
|
||||
:param tickets: Тикеты с изменёнными данными
|
||||
"""
|
||||
if tickets:
|
||||
self.admin.tickets.update(tickets)
|
||||
|
||||
def check_user(self, email: str) -> bool:
|
||||
"""
|
||||
Функция осуществляет проверку существования пользователя в Zendesk по email.
|
||||
|
@ -7,7 +7,6 @@ zenpy~=2.0.24
|
||||
django_registration==3.1.1
|
||||
djangorestframework==3.12.2
|
||||
|
||||
|
||||
# Documentation
|
||||
Sphinx==3.4.3
|
||||
sphinx-rtd-theme==0.5.1
|
||||
@ -15,6 +14,11 @@ sphinx-autodoc-typehints==1.11.1
|
||||
pyenchant==3.2.0
|
||||
sphinxcontrib-spelling==7.1.0
|
||||
m2r == 0.2.1
|
||||
|
||||
# Code style
|
||||
pylint == 2.8.2
|
||||
pylint-django == 2.4.4
|
||||
autopep8 == 1.5.6
|
||||
|
||||
# Misc
|
||||
python-dotenv==0.17.1
|
||||
|
Loading…
x
Reference in New Issue
Block a user