48 lines
1.7 KiB
Python
48 lines
1.7 KiB
Python
import os
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from zenpy import Zenpy
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from zenpy.lib.api_objects import User as ZenpyUser
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def api_auth() -> dict:
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"""
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Функция создания пользователя с использованием Zendesk API.
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Получает из env Zendesk - email, token, password пользователя.
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Если данные валидны и пользователь Zendesk с указанным email и токеном или паролем существует,
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создается словарь данных пользователя, полученных через API c Zendesk.
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:return: данные пользователя
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"""
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credentials = {
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'subdomain': os.getenv('ZD_DOMAIN')
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}
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email = os.getenv('ACCESS_CONTROLLER_API_EMAIL')
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token = os.getenv('ACCESS_CONTROLLER_API_TOKEN')
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password = os.getenv('ACCESS_CONTROLLER_API_PASSWORD')
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if email is None:
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raise ValueError('access_controller email not in env')
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credentials['email'] = os.getenv('ACCESS_CONTROLLER_API_EMAIL')
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# prefer token, use password if token not provided
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if token:
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credentials['token'] = token
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elif password:
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credentials['password'] = password
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else:
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raise ValueError('access_controller token or password not in env')
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zenpy_client = Zenpy(**credentials)
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zenpy_user: ZenpyUser = zenpy_client.users.search(email).values[0]
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user = {
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'id': zenpy_user.id,
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'name': zenpy_user.name, # Zendesk doesn't have separate first and last name fields
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'email': zenpy_user.email,
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'role': zenpy_user.role, # str like 'admin' or 'agent', not id
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'photo': zenpy_user.photo['content_url'] if zenpy_user.photo is not None else None,
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}
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return user
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