Add ticket unassignment(exclude solved tickets)

2021-03-14 17:13:41 +03:00
parent 1cd8874e03
commit a430ee871d
4 changed files with 59 additions and 50 deletions
--- a/access_controller/settings.py
+++ b/access_controller/settings.py
@@ -183,4 +183,10 @@ ZENDESK_ROLES = {
    'light_agent': 360005208980,
 }

+ZENDESK_GROUPS = {
+    'employees': 'Поддержка',
+    'buffer': 'Сменная группа',
+}
+
 ONE_DAY = 12  # Количество часов в 1 рабочем дне
+